Multi-Family
Multiple Parties = More Complexities
Whether it’s an HOA, Condo Association or Rental Management Company, RESCON understands the complexity of working within multi-family buildings. We are sensitive to the fact that there are numerous people involved from the tenants to the board of directors to the building owners. We will work with you to accommodate all stakeholders and schedule work in phases to decrease business interruption and inconveniences.
One of our dedicated project managers, as well our customer care team, will assist you along the way to put you at ease and keep you informed. Our goal is to decrease any interruptions and inconveniences to give back what disaster took quickly and efficiently.
Preparation for an Emergency
The most pertinent aspect of restoring your property to its pre-loss condition is to take a proactive approach to understand the intricacies of the building. Annually updating and reviewing a Business Continuity Plan with your staff and having the most updated Insurance Certificates on file will also decrease unnecessary challenges.
- Keep handy tenant or unit owner contact information
- An emergency exit map on every floor
- An evacuation plan, if needed
- Create warden position(s) for each floor
- Emergency drill as necessary
- Site Plans
- After-hours vendor contact information
- Educate your vendors and staff on the access to the property
- Shelter plan
Property Managers Can Rely on RESCON:
- 24-hour emergency response teams to minimize damage and downtime
- Daily updates to keep you apprised of progress
- Resources to handle any emergency, large or small
- Single-source solution to reduce downtime and cost
- National coverage, expert local service
- Project Managers and Large Loss Experts are licensed builders
- Experienced and highly trained IICRC certified technicians
- Single point of contact to streamline communications
- Realistic expectations, timelines, and budgets so there are no surprises
- Preferred provider for all major insurance carriers
- Priority Service Agreements to ensure you’re on the top of the list during weather-related events and other high-response times
- Educational and training opportunities for property managers and maintenance staff
We’re Here for You
our promise in action
“I would like to take a moment to write concerning the excellent services provided by [RESCON] during a recent water loss caused by a sprinkler head going off on the sixth floor.
The loss occurred on a Saturday morning, and I called [RESCON] for assistance. A crew with equipment and a Project Manager responded immediately and stayed until the situation was under control. [RESCON] worked until late that night and all day on Sunday to make sure all affected 18 units were under control. [RESCON] did an excellent job of working with the staff and especially with all of the unit occupants to make sure everything was under control and they were informed on the progress and the process involved.
I am extremely pleased with the response and subsequent results from having [RESCON] handle this emergency. “