Leadership

Leadership Where It Counts

RESCON is led by a cohesive management team with deep industry knowledge and diverse experience. Whether it is in the field or from behind the desk, no property loss is overlooked. Every loss is an opportunity for RESCON to give back to our customers, to our communities, and to those who rely on us. This perception enables us to mature as an organization. It ensures our stability, strength, and continued position as an industry leader. It provides our customers real-time assurance that RESCON can reliably handle any property loss successfully from start to finish.

Meet the Team

BIOGRAPHY

William Graham

Chief Executive Officer

William Graham

President & CEO

Bill is the President and CEO, and has successfully help build the RESCON Group of companies and turned two smaller restoration companies into regional powerhouses. He brings more than twenty years of executive experience with leading Restoration Industry companies. Previously, Bill was COO of Clean Care of New England and the VP of Operations for FireDEX Butler. Bill led all process and service developments including the marketing functions for these companies. Bill has an entrepreneurial drive combined with an operational discipline derived from over a decade of experience at various management levels with one of the largest environmental companies in North America.

Bill graduated from Geneva College with a BS degree and has an MBA with a focus on Business and Organizational Leadership. He is a current board member of several companies and has served on the advisory board for Crawford Contractor Connections to help the restoration industry with integration of resources to serve the operational needs of insurance companies. Bill and his wife Susan have been married for 33 years and together have raised three daughters.

BIOGRAPHY

Joseph Ricciardi

Chief Operations Officer

Joseph Ricciardi

Chief Operations Officer

Joe brings a wealth of experience to RESCON having built successful business and customer service models that focus on strategic business improvements and operations. We are fortunate to have a results-driven individual who not only manages RESCON’s resources to a fault, but aims to create maximum value for our customers and stakeholders alike. He works hard to lead by example, to inspire us all to work equally as hard to give back, what disaster took.

Q. How would you sum up your approach to Operations?
A. Lead by example, stay humble, and be the positive force in the lives of others.

Q. Tell us what it means to you to work with RESCON?
A. I believe in the work that we do and am passionate about “giving back what disaster took.” I think Teddy Roosevelt said it best: "Far and away the best prize that life has to offer is the chance to work hard at work that is worth doing."

Q. Tell us about the estimable path that led you to us?
A. Well, I most recently had the privilege of serving as Vice President of Operations at SEFA a nationwide network of leading restaurant supply and equipment dealers and manufacturers. My 29 year Army career prepared me meet challenges skillfully and strategically, to lead, problem solve, and listen.

Q. Operations can be intense. How do you decompress?
A. On the golf course or in the kitchen!

Joseph “Joe” Ricciardi has an undergraduate degree in economics from the United States Military Academy, West Point, NY, an M.B.A. from Purdue University and a PhD from Benedictine University in Values Driven Leadership. He has extensive experience in supply chain management, marketing analytics and sales management. Joe is a decorated Army Veteran who has served over 25 years both in the Reserve and on Active Duty. He was deployed twice to Afghanistan and once to Iraq most recently leading an 1100-soldier task force responsible for finding and neutralizing Improvised Explosive Devices (IEDs) in southern Afghanistan. He is currently the Deputy Commanding General of the 81st Readiness Division, Ft Jackson SC. Joe lives in Valparaiso, IN with his wife and best friend Kelly. They have two children, Giuseppe (20) and Giavanna (17). Joe is a member of Purdue University Global - School of Business and Information Technology Advisory Board. He enjoys golfing and cooking in his free time.

BIOGRAPHY

Gregory Schulte

Chief Financial Officer

Gregory Schulte

Chief Financial Officer

Greg is as valuable as asset as any to the executive leadership team in helping to manage, scale, and evolve RESCON’s service offerings. As the company at large gains momentum in the restoration and construction space, Greg’s strategic management of all financial aspects of RESCON’s strategy are paramount to positioning the company competitively and strengthening the business model.

Q. You’re no stranger the financial racetrack – tell us how you came to be such a pro?
A. I’ve had the good fortune of helping both private and public companies accelerate growth and achieve scale for long-term financial success.

Q. What made you want to join the RESCON team?
A. The RESCON story. I've had to use restoration services and I know the value of it. Next, I knew my skill set and experience were a strong fit for RESCON and that this is the type of professional challenge I enjoy. Lastly, after meeting [William Graham, CEO], I was excited to work with him, knowing we would work well together in executing his vision for RESCON.

Q. They say when one chapter ends, a new one begins. How did your story start?
A. I was a First Lieutenant in the United States Army where I commanded a platoon during combat operations in Kuwait and Iraq while I was cutting my teeth at Deloitte.  Most recently, I served as the EVP and CFO of InfuSystem Holdings, Inc -- a growing healthcare company. I was able to work with another great team and make a significant impact on the evolution of InfuSystem that has seen them experience hyper growth in their valuation and positioned the company for long-term financial growth.

Q. When you are crunch numbers and strategizing, what keeps you busy?
A. I play and watch sports, listen to rock music and attend concerts (especially Bruce Springsteen) and travel with my wife and four grown sons!

Greg Schulte is a seasoned strategic financial executive with a track record of building and leading high performing financial teams in successful high growth businesses through process improvement and automation. Most recently, Greg was the Corporate Controller of Innocor during its successful private-equity sale from Sun Capital to Bain Capital and led InfuSystem’s (American NYSE: INFU) financial functions during their almost 300% market capitalization increase from 2018-2020. Greg has an undergraduate degree in accounting from Boston College, an MBA from New York University and is a CPA in the state of Connecticut. Greg is a US Army veteran who served as a platoon leader in Operation Desert Storm and has been profiled as a transformational leader in Forbes Insights. Greg currently lives in Rochester Hills, MI with his wife and better half Mary Alice and their tabby cat Oliver. Greg has a son Jake (19, a Freshman at Butler University) and three stepsons, Michael (27, Northwestern ‘15), Evan (25, Wake Forest ‘17) and Ryan (24, Boston College ’18). In his free time, Greg enjoys watching and playing sports, classic rock (especially Bruce Springsteen), traveling and is a current events junkie.

BIOGRAPHY

Magaly Torres

VP Human Resources

Magaly Torres

VP of Human Resources

Magaly brings 30+ years of human resource management experience to the RESCON team. She is responsible for leading RESCON's overall human resources strategy, leadership development, talent acquisition, employee relations, performance management, benefits and compensation, federal and state law compliance, employment contract negotiations and management coaching. Magaly is a graduate of Eastern Nazarene College. She works with professionals who are in leadership roles and are looking to understand the strategies they can employ to balance their personal and professional lives to ensure the organization and their teams are meeting our goals and strategic vision.

BIOGRAPHY

Dan Higgins

VP Sales & Marketing

Dan Higgins

VP of Sales & Marketing

Dan Higgins has a Bachelor of Science degree, civil engineering major, from the United States Military Academy, West Point, NY, an M.B.A. from Rockhurst University, Kansas City, MO, and a Master’s Degree in Strategic Studies from the US Army War College, Carlisle, PA.  He has over 25 years of experience in business development, sales and operations management, procurement, and executive leadership primarily serving the construction industry. 

Dan also currently serves in the US Army Reserve and has over 30 years of active duty and reserve service that includes three deployments including OPERATION DESERT STORM and both Iraq and Afghanistan in the ongoing global war on terror.  He is currently the Deputy Commanding Officer of the 78th Training Division (Operations) at Joint Base Maguire-Dix-Lakehurst, NJ.  Dan lives with his wife Jen and daughter Maddie (10) in Apex, NC and misses his oldest daughter Mackenzie (22) who teaches high school English in central Iowa. He enjoys travelling and exploring NC beaches with his family in his free time.

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